Job Details
Assistant Director of Orientation and Transition
Admissions and Enrollment Management
BGSU Main Campus
Ends at 11:59 pm Bowling Green, OH local time

The Assistant Director of First Year Experience, Transition and Orientation provides university wide leadership to develop programs for new undergraduate first-year, transfer, commuter students, and their families to the university community as well as continuing second year students. The Assistant Director is responsible to prepare them as they transition into and through college life, as well as the challenges and opportunities that lie ahead—intellectually, emotionally, academically, and socially.  Through a carefully coordinated set of experiences beginning upon enrollment and continuing through their second year. In collaboration with campus partners, to cultivate strategic partnerships across the University to provide university leadership and creation and implementation of programming, events, resources, and services for orientation to impact the matriculation, retention and success of new students and families at Bowling Green State University. Primary responsibilities include the leadership and implementation of all New Student Orientation events for new and transfer students, development and implementation of Opening Weekend programming, and coordination of Welcome Week events.  Additional, responsibilities include promoting personal responsibility, fostering inclusivity for a shared campus identity, partnering with families, empowering student leaders to serve the campus and being innovative for the needs of the university and community.



First Year Experience 

  • Develop a strategic, comprehensive, and engaging year-long first-year experience that aligns with BGSU new student needs as well as national trends in onboarding, transition, and retention programs.
  • Engage with a student advisory board to help understand the new student experience and how to weave in transition issues for new students into milestones for new students’ growth and development.
  • Collaborate on the strategic and visible inclusion of leadership (from Student Affairs, Belonging, the Provost, Academic Affairs, etc.) in FYE and orientation programs.
  • Coordinate internal and external communication with key partners to ensure consistency of messaging and branding, strategic sequencing, and operational excellence during the entire First Year Experience.
  • Foster collaboration and build new and on-going relationships with campus and community constituents.
  • Assist the Director to help manage the First Year Experience Advisory group, which is a committee co-chaired with Academic Advising and the Director, which stewards the larger picture of first year engagement across divisions.
  • Oversee the development and implementation of Weeks of Welcome extended orientation program for new, transfer, and commuter students. This includes providing direction and leadership of the program planning.
  • Conduct comprehensive assessments of programs and services.
  • Collaborate with Admissions to create a seamless transition from status as an admitted student to a fully recognized Bowling Green State University affiliate.
  • Draft and oversee the creation and mailing of the new student brochure, a hard copy publication mailed to students in the late spring following matriculation.
  • Maintain the New Student Connections website as an engaging information hub for all new students.
  • Develop a strategy to support a robust virtual community of first-year students via social media (Facebook, Instagram, Snapchat, etc.).

New Student Orientation

  • Design and implement an initial onboarding schedule to reflect students’ educational, social, and wellness needs before, during, and after their transition to campus.
  • Provide direction and leadership for all aspects of Student Orientation, Advising and Registration sessions for new and transfer students—nearly 4,000 undergraduate students annually. This includes leading and overseeing the program planning, implementation, staffing, evaluation, and assessment
  • Planning and managing the logistics of comprehensive Student and Family Orientation programs including fall and spring orientation sessions for first year and transfer students and families
  • Developing outcomes and content of Orientation presentations and activities with campus presenters, which may include presenting on behalf of the office or university
  • Collaborating with campus partners to orient special populations, including international students and transfer pathways participants
  • Partnering with Residential Life, Financial Aid, Student Engagement and Involvement, Athletics and Recreation, and others, offer robust social programming that meets the needs of new students.
  • Serve as central conduit for messaging and tracking of required compliance-based programming. Develop communication procedures for print and online materials, ensuring timely dissemination of information related to registration and the orientation process.
  • Collaborate with Housing, Transportation, and Residential Life to ensure a smooth and family-focused move-in process for both early arrival and traditional arrival students and their families.
  • Manage programming specifically designed for international students, visiting international students, and exchange students who are new to the university in collaboration with the Office of International Services and the Office of Study Abroad.
  • Organize and manage all pre-orientation online programs, overseeing marketing, scheduling, staffing, logistics, supplemental programming, and communications.
  • Anticipate and identify campus-wide and department policies that create barriers impeding students’ enrollment and participation.
  • Develop communication procedures for print and online materials, ensuring timely dissemination of information related to registration and the orientation process.

Training, Mentoring, and Supervision

Provide direction, leadership, and management for staff involved with Orientation:

  • Recruit, select, train, and evaluate Graduate Interns for the department.
  • Oversee the recruitment, selection, training, co-supervision, and evaluation of undergraduate student staff (20 Connections Ambassadors and 150 Weeks of Welcome leaders)
  • Develop, revise, and execute individual and team-based leadership activities, including annual overnight retreat.
  • Coordinate and facilitate student leader trainings.
  • Co-supervising graduate and co-supervising undergraduate student staff for Orientation programs 
  • Assisting in the selection and training of New Student Programs undergraduate student staff

As a member of the New Student Programs team, each staff member is expected to

  • Support department and university programming to assist students in their transition and success, such as admitted and confirmed student events, Welcome Weeks programs.
  • Assist with general office customer service, including phone, email, and texting support
  • Engage in a practice of ongoing assessment of programs and initiatives in conjunction with New Student Programs staff
  • Serve as a liaison to campus committees and representing office at regional or national conferences
  • Work some required evenings and weekends with longer hours during peak programming





Minimum Qualifications

Master's degree required.  Degree must be conferred at the time of application.

The following experience is required:

  • Two or more years of higher education, education, communications, business, or related field.
  • Two years of supervisory experience.

The following experience is preferred:

  • Assessing student learning outcomes
  • Production of publications and communications
  • Event planning experience
  • Experience with the development and implementation of orientation activities



Full-time, Administrative staff position available. Administrative Grade Level 355. Salary is commensurate with education and experience. Full benefit package available.

Knowledge, Skills or Abilities

  • Broad and detailed understanding of new student orientation, transitions, and parent and family relations principles; collaborative work style; strong writing, interpersonal and organizational skills.
  • Experience with facilitating conversations around student identity development
  • Actively fosters a culture that promotes equity and inclusion
  • Demonstrated use of innovative ideas in programming for college students
  • Demonstrated knowledge of student development theory and experience working in student affairs. 
  • Demonstrated experience working with orientation and other first year student programs.
  • Proven knowledge of first year student issues.
  • Proven ability to provide leadership for program development and implementation.
  • Demonstrated experience providing resources and services to parents and family members.
  • Experience managing web-based applications for orientation reservation functions.
  • Excellent communication skills, including large group presentations, writing and editing printed documents.
  • Strong organizational skills with the ability to manage multiple tasks, projects, and responsibilities.
  • Strong analytical abilities and problem solving skills.
  • Evidence of experience with training and workshop development.
  • Proven ability to build relationships and work collaboratively with faculty, staff, and students.
  • Ability to work with diverse campus populations.
  • Evidence of ability to work as part of a team.
  • Knowledge of how complex organizations function.
  • Evidence of experience in program assessment and evaluation initiatives.
  • Ability and willingness to work evenings and weekends.
  • Ability to function successfully in a fast-paced, often changing environment.


Diversity Statement

In addition to your cover letter and resume, you will be required to upload a written response to the diversity and inclusion question listed below.  The Diversity Statement should not exceed 1 page that is double-spaced with 1-inch margins, using 12pt. font. 

  • How have you incorporated equity, diversity, and/or inclusion into your current or a previous position?


Fiscal Year
Full Time
Cover Letter, Diversity Statement, Resume